My Formula Pro Advanced is displaying an error code

If your Formula Pro Advanced displays error codes E1, E2, E3, E4 or E5 : please contact our customer service department using the contact form.

E1: Powder dosing motor operating error.
E2: Dosing wheel rotation movement detector error.
E3: Error in the pump flowmeter which measures the volume of water.
E4: Error in the thermometer measuring the water temperature.
E5: Error in the water level sensor.

If your Formula Pro Advanced displays error codes E6, E7 or E8, here are the troubleshooting solutions:

E6: Indicates that hot water has been poured into the water tank. Empty the tank and refill it with water at room temperature. Press and hold the "stop" button to clear the error code, then press and hold the "water only" button to empty the hot water from the machine.

E7: Indicates that the lid of the powder container has been opened while the machine was in use. Please close the lid properly, then press and hold the "stop" button to reset the machine.

E8: Indicates that the funnel has been removed from the machine during operation. Make sure that the funnel and its cover are correctly installed, then press and hold the "stop" button to clear the error code.

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