You have 14 days after receiving your order to make a return request.
It is important to note that you will be responsible for the return shipping costs.
To make a return request, please contact our customer service department, via the contact form or
by e-mail: contact@gamin-tout-terrain.com
To facilitate your return request, please prepare the following information:
- Order number
- Reason for your return: return/retraction
- If possible, your customer number
To be processed, your return must meet the following conditions:
- The product must not have been used,
- The product must be returned in its original packaging,
- The product and the original packaging must be in perfect condition in order to put the product back on sale without repackaging,
- The product must reach us within 14 days from the date of receipt,
- The products are inspected upon receipt.
Failure to comply with our return conditions will result in the refusal of the return.