Le Service Client
Articles
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Where do I return my order?
You can return your product(s) in a standard package or by reusing the packaging in which your order was delivered. Please send the product(s) to the following address: Gamin Tout Terrain c/o Malhe...
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Return and refund
You have 14 days after receiving your order to make a return request.It is important to note that you will be responsible for the return shipping costs. To make a return request, please contact our...
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I will be absent when my order is delivered, what can I do?
If you are absent on the day of the Colissimo delivery, your order will be dropped off at your local post office. You will have 15 days to collect your order with your delivery notice and an identi...
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Which transporter is delivering my order?
Delivery will be made by the transporter Colissimo.
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Delivery costs
Delivery is not free for orders under 80€, except for delivery costs of 6,50€. For orders of 80€ or more, we offer free delivery.
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Delivery times
The delivery time is approximately 3 to 5 working days from the date of purchase of your order.
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Where do you deliver?
Deliveries are made in Metropolitan France only.
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Where can I find my invoice?
The invoice will be sent to your email address after receipt of your order. If you have not received your invoice, you can contact our customer service via the contact form or by e-mail: contact@ga...
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My payment has been refused, what can I do?
We invite you to contact your bank directly for more information.
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Is the payment secure?
Yes, the transaction is secure. Transactions are processed by the secure payment module of our partner SOGECOMMERCE.