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Articles
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Formula Pro Advanced: Is it possible to combine two different types of milk or incorporate a thickener?
No, each variety of milk powder, including generic alternatives, requires a specific setting when used with the Formula Pro Advanced. This appliance is calibrated according to the specific paramete...
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My Formula Pro Advanced is displaying an error code
If your Formula Pro Advanced displays error codes E1, E2, E3, E4 or E5 : please contact our customer service department using the contact form. E1: Powder dosing motor operating error.E2: Dosing wh...
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Why does my Baby Brezza Food Maker Deluxe beep when the start button is pressed?
When the water tank of the Food Maker Deluxe is not full enough to steam food, it will emit an audible signal. To stop this signal, simply refill the appliance's water tank.
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Can I put the Food Maker Deluxe accessories in the dishwasher ?
We recommend putting the bowl, lid and blade in the upper part of the dishwasher, while the drive shaft should be cleaned by hand.
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I need to replace a part on my Baby Brezza. What should I do?
If you would like to order our spare parts, you can do so easily on our website. If you have any specific questions about our spare parts, please contact our customer service department using the c...
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The flow of water from my Instant Warmer is very slow.
To ensure proper water flow, we recommend that you remove the lid, which can cause an air gap to form. Then wipe the cover with a dry cloth. If the problem persists, we encourage you to contact our...
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How do I clean or descale Formula Pro Advanced ?
To clean your Formula Pro Advanced daily (it is VERY IMPORTANT to clean every 4 bottles) : Step 1: Remove the funnel and lid by pulling them towards you and then downwards.Step 2: Clean the funnel...
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How do I find the Formula Pro Advanced setting?
Formula Pro Advanced is designed to work with almost all brands of milk powder (99.9%), including hypoallergenic and alternative protein varieties*. If you would like to check the compatibility of ...
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How does a refund work?
After receipt and verification of the product(s), we will proceed the refund.The transaction time depends on the processing of the banking institutions.
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What should I do if the product I received is defective, damaged or broken?
Your product is still under warranty and is defective, please contact our customer service by e-mail at contact@gamin-tout-terrain.com. Please be sure to fill in the following information to facili...